Refund Process
Refunds for Academic Credit Courses
To be eligible for a tuition refund, students must drop their courses during the designated 100% refund period, as outlined in the Registration Guide and on the Ocelot Access platform. This refund period begins on the course start date, not the date the student registered for the course. The refund period will not be extended for students who register late into their courses.
Refunds are processed based on the student’s original method of payment if payment is made within 45 days. Credit or debit card payments are refunded first, and any remaining refunds, including all payment plan installment payments, are then processed, and issued via direct deposit or check, through Bank Mobile the college’s refund servicer.
Financial aid refunds are processed once the aid has been disbursed and a credit balance exists in the student’s account. Anticipated aid will not allow out of pocket payments to be refunded until the aid is earned and disbursed. For any questions regarding financial aid disbursements and refunds, students should contact the Financial Aid office.
The college uses Bank Mobile as a refund servicer. To receive refunds more quickly, students are encouraged to elect a refund selection with Bank Mobile. Students cannot pick up their refund checks in person.