
{"id":170,"date":"2022-05-05T18:55:55","date_gmt":"2022-05-05T18:55:55","guid":{"rendered":"https:\/\/stgschoolcraft.wpengine.com\/information-technology\/?page_id=170"},"modified":"2026-03-18T17:26:24","modified_gmt":"2026-03-18T17:26:24","slug":"student-mfa","status":"publish","type":"page","link":"https:\/\/www.schoolcraft.edu\/information-technology\/single-sign-on-sso\/student-mfa\/","title":{"rendered":"Student Multi-Factor Authentication (MFA)"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><br>Student Multi-Factor Authentication (MFA)<\/h1>\n\n\n\n<p>Multi-Factor Authentication (MFA) is now available for students for added protection.<\/p>\n\n\n\n<p>If you need any assistance, feel free to contact the Schoolcraft Answer Center at (734) 462-4426 or email us at <a href=\"mailto:answers@schoolcraft.edu?subject=Question%20from%20MFA%20help%20page\">answers@schoolcraft.edu<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Available MFA methods include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Microsoft Authenticator app\n<ul class=\"wp-block-list\">\n<li>Schoolcraft strongly recommends Microsoft Authenticator since our support teams are most experienced with it. You are welcome to use another authenticator app, but we cannot guarantee support for other apps.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>SMS text message<\/li>\n\n\n\n<li>Voice calls<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"enable-mfa-heading\">How do I enable MFA?<\/h2>\n\n\n\n<p>(1) MFA will automatically be enabled for New Students. Current Students will have MFA enabled upon their next login.<\/p>\n\n\n\n<p>(2) On your next login, you\u2019ll be prompted to set up Microsoft Authenticator. If you do not want to use Microsoft Authenticator, use the blue link &#8220;I want to use a different authenticator app&#8221; to use another Time-based One-Time Password (TOTP) compatible app, or use the &#8220;I want to set up a different method&#8221; to use SMS text messages or voice phone calls.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"810\" height=\"467\" src=\"https:\/\/www.schoolcraft.edu\/information-technology\/wp-content\/uploads\/sites\/17\/2025\/08\/totp-1.png\" alt=\"Screenshot of Microsoft Authenticator set up screen with options to use another authenticator app or a different MFA method\" class=\"wp-image-305\" srcset=\"https:\/\/www.schoolcraft.edu\/information-technology\/wp-content\/uploads\/sites\/17\/2025\/08\/totp-1.png 810w, https:\/\/www.schoolcraft.edu\/information-technology\/wp-content\/uploads\/sites\/17\/2025\/08\/totp-1-300x173.png 300w, https:\/\/www.schoolcraft.edu\/information-technology\/wp-content\/uploads\/sites\/17\/2025\/08\/totp-1-768x443.png 768w\" sizes=\"auto, (max-width: 810px) 100vw, 810px\" \/><\/figure>\n<\/div>\n\n\n<p>(3) If you chose set up a different method,&nbsp;you can choose <strong>Phone<\/strong> if you would like to receive an SMS text message or voice call.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"404\" src=\"https:\/\/www.schoolcraft.edu\/information-technology\/wp-content\/uploads\/sites\/17\/2025\/08\/choose-a-different-method.png\" alt=\"Screenshot of the other MFA methods screen\" class=\"wp-image-306\" srcset=\"https:\/\/www.schoolcraft.edu\/information-technology\/wp-content\/uploads\/sites\/17\/2025\/08\/choose-a-different-method.png 350w, https:\/\/www.schoolcraft.edu\/information-technology\/wp-content\/uploads\/sites\/17\/2025\/08\/choose-a-different-method-260x300.png 260w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/><\/figure>\n<\/div>\n\n\n<p>(4) If you are setting up another Time-based One-Time Password (TOTP) compatible app, you can scan the QR code that is displayed or use the <strong>Can&#8217;t scan image?<\/strong> button to copy the secret needed by your app.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"738\" height=\"630\" src=\"https:\/\/www.schoolcraft.edu\/information-technology\/wp-content\/uploads\/sites\/17\/2025\/08\/totp-qr-code.png\" alt=\"Screenshot sample QR code to set up a Time-based One-Time Password (TOTP) app\" class=\"wp-image-307\" srcset=\"https:\/\/www.schoolcraft.edu\/information-technology\/wp-content\/uploads\/sites\/17\/2025\/08\/totp-qr-code.png 738w, https:\/\/www.schoolcraft.edu\/information-technology\/wp-content\/uploads\/sites\/17\/2025\/08\/totp-qr-code-300x256.png 300w\" sizes=\"auto, (max-width: 738px) 100vw, 738px\" \/><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"reset-mfa-heading\">How do I reset my MFA options?<\/h2>\n\n\n\n<p>If you need to reset your MFA options after getting a new phone or device, visit the&nbsp;<a href=\"https:\/\/my.schoolcraft.edu\/student-mfa-reset\">Student MFA Reset page<\/a>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Complete the form to receive a&nbsp;one-time reset link.<\/li>\n\n\n\n<li>After using the link, you\u2019ll set up a new MFA method at your next login.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"methods-heading\">What MFA methods are available?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Microsoft Authenticator<\/strong><br>Download the free app from the <a href=\"https:\/\/apps.apple.com\/us\/app\/microsoft-authenticator\/id983156458\" data-type=\"link\" data-id=\"https:\/\/apps.apple.com\/us\/app\/microsoft-authenticator\/id983156458\">Apple App Store<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.azure.authenticator&amp;hl=en_US\">Google Play Store<\/a>. Enter the code it displays when logging in. Need help with the Microsoft Authenticator app? Read <a href=\"https:\/\/support.microsoft.com\/en-us\/account-billing\/microsoft-authenticator-faqs-12d283d1-bcef-4875-9ae5-ac360e2945dd\" data-type=\"link\" data-id=\"https:\/\/support.microsoft.com\/en-us\/account-billing\/microsoft-authenticator-faqs-12d283d1-bcef-4875-9ae5-ac360e2945dd\">Microsoft Authenticator FAQs<\/a>.<\/li>\n\n\n\n<li><strong>Time-based One-Time Password (TOTP)<\/strong><br>Use a third-party authenticator app (such as&nbsp;<em>Google Authenticator<\/em>,&nbsp;<em>Authy<\/em>,&nbsp;<em>Bitwarden<\/em>, or&nbsp;<em>1Password<\/em>) to generate a unique 6-digit code that changes every 30 seconds.\n<ul class=\"wp-block-list\">\n<li>When you log in, open your app and enter the current code.<\/li>\n\n\n\n<li>Works even without internet or cell service, because codes are generated on your device.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>SMS text message<\/strong><br>Receive a text with a one-time code to enter when logging in.<\/li>\n\n\n\n<li><strong>Voice call<\/strong><br>Receive a phone call with a one-time code to enter when logging in.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq-heading\">Why is MFA required?<\/h2>\n\n\n\n<p><strong>Protects your account:<\/strong>&nbsp;Even if someone learns your password, they can\u2019t log in without the second step.<\/p>\n\n\n\n<p><strong>Prevents phishing and hacking:<\/strong>&nbsp;MFA blocks most attempts by attackers to steal or misuse your account.<\/p>\n\n\n\n<p><strong>Safeguards personal information:<\/strong>&nbsp;Helps keep your grades, financial aid, and personal data secure.<\/p>\n\n\n\n<p><strong>Recommended best practice:<\/strong>&nbsp;Many colleges, banks, and major services require MFA because it\u2019s one of the easiest and most effective ways to protect accounts.<\/p>\n\n\n\n<p><strong>Best security choice:<\/strong>&nbsp;If you\u2019ve read this far, you clearly care about your account security \u2014 we strongly encourage you to use Microsoft Authenticator<strong> <\/strong>or another TOTP authenticator app&nbsp;as your MFA method. They are more reliable and secure compared to SMS text messages and voice phone calls.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Student Multi-Factor Authentication (MFA) Multi-Factor Authentication (MFA) is now available for students for added protection. If you need any assistance, feel free to contact the Schoolcraft Answer Center at (734) 462-4426 or email us at answers@schoolcraft.edu Available MFA methods include: How do I enable MFA? (1) MFA will automatically be enabled for New Students. Current [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":164,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"page-templates\/sc-sidebar.php","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"sidebar-content","footnotes":""},"class_list":{"0":"post-170","1":"page","2":"type-page","3":"status-publish","5":"entry"},"acf":[],"featured_image_src":null,"featured_image_src_square":null,"_links":{"self":[{"href":"https:\/\/www.schoolcraft.edu\/information-technology\/wp-json\/wp\/v2\/pages\/170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.schoolcraft.edu\/information-technology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.schoolcraft.edu\/information-technology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.schoolcraft.edu\/information-technology\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.schoolcraft.edu\/information-technology\/wp-json\/wp\/v2\/comments?post=170"}],"version-history":[{"count":0,"href":"https:\/\/www.schoolcraft.edu\/information-technology\/wp-json\/wp\/v2\/pages\/170\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.schoolcraft.edu\/information-technology\/wp-json\/wp\/v2\/pages\/164"}],"wp:attachment":[{"href":"https:\/\/www.schoolcraft.edu\/information-technology\/wp-json\/wp\/v2\/media?parent=170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}