Business - BUS 220

Course Description

In this course you will discover how to become a successful and respected supervisor in the current contemporary workplace. Besides assessing your current supervisory traits, you will develop new skills addressing leadership, staff motivation, effective communication methods, problem-solving techniques, time management, multitasking and human relations. You will explore real-world situations and learn strategies to overcome a variety of challenges facing supervisors in a global and diverse workplace.

Prerequisites

(A requirement that must be completed before taking this course.)

Course Competencies

Upon successful completion of the course, the student should be able to:

• Develop strategies for energizing a workforce through leadership, motivation, and communication.
• Analyze the supervisor's role in management process.
• Illustrate current supervisory challenges in managing a global and diverse workforce.
• Assess supervisory approaches to contemporary workplace issues.
• Demonstrate essential business communication skills.
• Determine effective methods for dealing with ethical dilemmas from a supervisory point of view.
• Identify actions a supervisor can take to improve team performance.
• Explore human resource management practices including interviewing and appraising employees.
• Apply supervisory level problem solving and disciplinary techniques.

Course Schedule