CES 4293 - Conflict Resolution Strategies for Nurses

Since you can't always prevent conflict, it is important to learn how to manage it in productive ways so it does not turn destructive. Gain a deeper understanding of conflict in the workplace and identify five conflict styles. Simulate conflict scenarios and role play conflict resolution strategies. This training will provide nurses with evidenced-based conflict resolution strategies that can be employed in common workplace scenarios. This class is worth 3 continuing education contact hours for nurses.*