Open Entry/Open Exit

Frequently Asked Questions

1. When does my work have to be completed?
2. Can I request an extension?
3. What if I can't complete the work due to unforeseen circumstances?
4. What if I don't do as well as I could (for any reason) or wish a better grade?
5. What if I need help in completing my assignments? How may I go about getting assistance?
6. If I have any questions and my instructor requests I come in to the OE/OE lab area to discuss them, what should I do?
7. Am I allowed to email or call my instructor during the semester if I have a question?
8. Are there other computer labs on campus I can use to do my work?
9. How do I know what grades I have so far for my work?
10. Where do I submit and pick-up my homework?
11. Where do I take my tests?

1. When does my work have to be completed?

   Any and all work must but be completed, submitted and received on or before the published semester end deadline for the OE/OE program. See the Student Handbook for this deadline.

2. Can I request an extension?

   Extensions and incompletes are not normally given except in the most extreme documented medical cases. If you believe that you are not going to be able to complete the work, please consider taking the class again when your situation is better.

3. What if I can't complete the work due to unforeseen circumstances?

   Please first contact your instructor as soon as the problem arises to discuss possible alternatives. If no alternative can be agreed upon, consider the last day to withdraw as posted in the College academic calendar. Withdrawing from a course is much better than getting a low grade or zero. We want you to be able to come back and continue your work when you are able.

4. What if I don't do as well as I could (for any reason) or wish a better grade?

   At Schoolcraft you can repeat classes to improve your grade. Learning is an ongoing process.

5. What if I need help in completing my assignments? How may I go about getting assistance?

   OE/OE provides lab times to do your work and meet with your instructor. Please refer to the OE/OE instructor lab hours handout distributed at orientation or check the College’s website for when your instructor is in the OE/OE lab. Your instructors are in the lab and eager to help! In addition, there are other support groups on campus through the Learning Assistance Center located in Room 119 of the Bradner Library or RC120 at the Radcliff Center. To contact the main campus LAC office call (734) 462-4436. To contact the Radcliff Center LAC call (734) 462-4400 ext. 6021. Tutoring services for your course may also be available online.

6. If I have any questions and my instructor requests I come in to the OE/OE lab area to discuss them, what should I do?

   You should make every effort to come in during the instructors posted lab hours. Remember OE/OE is not an online course. The OE/OE lab is provided to allow the instructor the time and place to work with the student. Please consider this before continuing in the class.

7. Am I allowed to email or call my instructor during the semester if I have a question?

   Absolutely, please refer to the instructor contact handout inside the OE/OE booklet distributed at orientation or check the College’s website.

   Please follow these basic rules when communicating with your instructor.

   1. Always include your name and the class you are referring to in your message.
   2. Keep your questions brief and to the point.

8. Are there other computer labs on campus I can use to do my work?

   Yes! MC100 in the McDowell Center is open daily and on weekends with hours posted in the lab. At Radcliff, RC140 has weekly hours posted outside the room. Call (734) 462-4400 ext. 5529 for hours at both campuses.

9. How do I know what grades I have so far for my work?

   Check with your instructor regarding how grades will be posted. Your instructor should have scores for your assessments posted in the Blackboard grade book for your course. Please allow at least one week for this process. At the end of the semester your final grade will be posted in Webadvisor and will be available for you to view.

10. Where do I submit and pick-up my homework?

    You may submit homework via email, BlackBoard or to a drop-off area in the Biomedical Technology Center. Each instructor will give you directions regarding homework submission for their particular course. The homework drop-off area is located down the hallway near the OE/OE Lab (Room 120) of the Biomedical Technology Center. The homework pick-up area is located just inside the OE/OE lab. A picture ID is required to pick-up homework.

11. Where do I take my tests?

    Some tests may be take home and given to your during orientation, some tests may be housed on the Blackboard site for your course, and some tests will require that you come to campus and take them in the OE/OE Testing Center located in the Biomedical Technology Center, Room 120. It is mandatory that at least one assessment is done on campus in the OE/OE Lab. A picture ID is required for testing in the OE/OE Testing Center.