Help and FAQs
The keyword searchable Schoolcraft FAQ is a good place to start; it covers many general interest questions. FAQs with more detailed information on specific topics are listed in the right-hand column of this page. In addition, some of the more popular questions are presented on this page for quick reference (see below).
Frequently Asked Questions
Who do I contact for more information about one of your programs?
How can I get a course schedule sent to me?
You may download a course schedule from our website, or view the courses we offer through our online database. If you would like to have a course schedule mailed to you, please email the Admissions & Enrollment Center, or call (734) 462-4426. (Link to Admissions & Enrollment Center)
How much is tuition?
Tuition rates depend on your residency status. Current tuition rates and fees are listed on the website and in the current course schedules.
When do I receive my grades?
Final grades are immediately available after the end-of-semester processing is complete. (See the list of dates for each semester.) You may view your grades through WebAdvisor. Once you log in, select either Grades or Transcript to display your grades.
I'm having trouble with WebAdvisor. What can I do?
If you are having difficulty connecting to WebAdvisor, please refer to the WebAdvisor option that applies to you for help. If your question is not answered, or you are still unable to connect to WebAdvisor, please contact:
- WebAdvisor Assistance (Admissions & Enrollment Center)
Is the college closed today because of bad weather?
Listen to major metro area local radio and television stations for College closing information. Weather conditions can vary widely, even over a small geographic area. Students must exercise their own judgment concerning safety, whether the College is open or closed. School closing information is available online from these resources.
How can I find out if one of my classes been canceled for today?
A list of classes that have been canceled for specific days and times can be found on the Canceled Classes List.
What does the term “download” mean?
The word “download” simply means to transfer a computer file from our computer systems to your personal computer through the internet.
What is a PDF?
PDF stands for Portable Document Format — a file format developed by Adobe Systems. Using the freely downloadable Acrobat Reader, you are able to view, search, and print PDF files. Adobe Reader software may be downloaded directly from the Adobe web site.
The screen goes blank when I click on a PDF file. What’s wrong?
Chances are that you’re using an older version of the Adobe Reader software. Upgrading to the most recent version of the software should fix any problems viewing PDF files. The Adobe Reader software may be downloaded directly from the Adobe web site. Adobe also offers online support for Adobe Reader.
Why am I having trouble viewing this web site?
Although we've strived to make this site as compatible as possible with all web browsers, not all browsers are equal. To eliminate incompatibilities, make sure you are using the latest version of your browser. This web site has been tested with the latest versions of Internet Explorer, Mozilla, Firefox, and Safari.