Health Information Technology
Quality Management in Healthcare
This course is designed for the Health Information Technology student to review methods by which a healthcare organization measures, assesses and improves the quality of healthcare services. Topics explored include traditional quality assessment, performance improvement methodologies, utilization/resource management, risk management, infection control, credentialing and the role of oversight agencies.
(A requirement that must be completed before taking this course.)
Upon successful completion of the course, the student should be able to:
- Determine the components of a comprehensive quality management program.
- Apply policies and procedures to ensure organizational compliance with regulations and standards.
- Maintain the accuracy and completeness of the patient record as defined by organizational policy and external regulations and standards.
- Assist in preparing the organization for accreditation, licensing and/or certification surveys.
- Organize data for quality management, utilization management, risk management and other related studies.
- Report data for facility-wide quality management and performance improvement programs.
- Use tools and techniques to monitor, report and improve processes.
- Analyze clinical data to identify trends that demonstrate quality, safety and effectiveness of healthcare.
- Demonstrate ethical standards of practice.
- Contribute to work teams and committees.
- Perform utilization management activities using screening criteria.
Currently no sections of this class are being offered.