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Business

BUS 220


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Credit Hours

(3-0) 3 Cr. Hrs.

Section Start Dates


Section NoStart Date
142379August 25, 2014
142480September 16, 2014
142620August 25, 2014
142681August 25, 2014

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Supervision


Course Description

In this course you will discover how to become a successful and respected supervisor in the current contemporary workplace. Besides assessing your current supervisory traits, you will develop new skills addressing leadership, staff motivation, effective communication methods, problem-solving techniques, time management, multitasking and human relations. You will explore real-world situations and learn strategies to overcome a variety of challenges facing supervisors in a global and diverse workplace.

Prerequisites

(A requirement that must be completed before taking this course.)

  • None.

Course Competencies

Upon successful completion of the course, the student should be able to:

  • Develop strategies for energizing a workforce through leadership, motivation, and communication.
  • Analyze the supervisor's role in management process.
  • Illustrate current supervisory challenges in managing a global and diverse workforce.
  • Assess supervisory approaches to contemporary workplace issues.
  • Demonstrate essential business communication skills.
  • Determine effective methods for dealing with ethical dilemmas from a supervisory point of view.
  • Identify actions a supervisor can take to improve team performance.
  • Explore human resource management practices including interviewing and appraising employees.
  • Apply supervisory level problem solving and disciplinary techniques.
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