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Frequently Asked Questions

Schoolcraft Email


Email Usage Questions


Why do I want a Schoolcraft email address?

Schoolcraft College is switching much of their communications from paper to electronic, primarily email. Providing an email address to our students means Schoolcraft can send students information without risk of it being lost due to a student change of email providers. It also means email sent by a student to Schoolcraft from their Schoolcraft Student email account will not be trapped as spam. You may use your email address for communicating with instructors, fellow students, or anyone else you would like to have contact with.

How will Schoolcraft use my student email address?

The College will only use it for official business related to you being a student at Schoolcraft. Schoolcraft will not share your email with third parties or non-college employees.

Can I use the other features of Google Apps?

Yes! All of the features and tools included in your Google Apps account will be available for you to use.

How do I get an email address and how do I know what it is?

Schoolcraft College will assign an email address to all credit students upon admission to the College. You can find out what your email address is by logging in to WebAdvisor.

How long do I get to keep my Schoolcraft student email address?

The student email does not have an expiration date at this time. This could change based on Google's policies though. Schoolcraft would like to continue to communicate with our students to keep you informed of any offerings that might interest you at the College.


WebAdvisor and Blackboard Questions

Do I have to change my email account in my Blackboard or WebAdvisor profiles now that I have a Schoolcraft email account

No. The provided SCmail accounts will automatically be associated with both your WebAdvisor and Blackboard accounts.

I forgot my password (I changed it last week), and did not set up my Self-Service Password profile. What do I do?

Call the Answer Center at 734-462-4426. They will be able to reset your password.


Instructor and Course Questions

Will my teacher use email for all communications?

Your instructor will let you know how he/she intends to communicate with you and your classmates.

How will my teachers know what my student email address is?

Schoolcraft student email addresses will be automatically listed on their class rosters.

Is there a student email directory so I can look up my friends' email addresses?

No. To protect your privacy, Schoolcraft will not make your email address available to other students.


Technical Questions

I already have an email account that I like; can I forward my Schoolcraft student email to my other email account?

Yes! Once you've logged into your student email account, you can set your preferences, including forwarding. See the Email User Guide for instructions.

I think my account has been compromised; what should I do?

You'll need to change your password and your security questions. The first step is to make sure your new password is secure. Then choose good security questions and answers and update your profile.

What browser do I need for my Schoolcraft email account?

The latest version of most browsers work well with your Schoolcraft email account. You should check the latest supported browsers list to make sure the browser you use is supported. Make sure cookies and JavaScript are enabled for your browser.

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